Sunny Huang is the Head of Customer Success at Lightfield, where he builds the programs that keep customers renewing and expanding. He brings a background rooted entirely in customer facing revenue work, having spent his career turning product adoption into measurable account growth.
Before Lightfield, Sunny spent years at Gong, progressing from Customer Success Manager to Director of Strategy, and earned recognition including the Gong EBU CSM of the Year award and a spot in President's Club. Earlier, he managed strategic accounts at BloomReach. He shows the Sell Better audience how to turn customer success into a genuine revenue driver, not just a support function.